Installing your experience in ‘Kiosk’ mode

What is Kiosk Mode?

Kiosk Mode is a general industry term for restricting a device to a specific application.

In relation to the platform, installing in Kiosk Mode means that the experience runs in full screen, hiding the operation system functionality and ensuring users remain within your experience.

It’s useful when your experience is available in a public setting – such a lobby, customer center or event.

Our recommended browser

Due to the ease and simplicity of installing, dowloading and enabling Kiosk Mode on a Windows PC, we recommend Chrome where possible, and these instructions are appropriate for Chrome only.

If your organisation does not allow Chrome, then please use the instructions for Edge.

Initiating Download on Chrome

  • Open the Google Chrome web browser application and open the experience that you wish to download and install.
  • Create a Desktop shortcut to the experience by opening Chrome Settings (three dots), then “Cast, save and share”, then “Install page as an app”
  • On the popup window, click “Install
  • This will create a Shortcut icon on your Desktop with the application name of your Experience. It will also open the experience in a new window.

Starting the App on Chrome

  • Before you start the app, make sure that all existing Chrome windows are closed, and make sure that if the app is already open, then also ensure this is closed.
  • To open the app, double click on the Desktop Shortcut to start the app (make sure you’ve read how to close the app if you are doing this on the same computer as these instructions)
  • When the app opens, it will begin to download any media within the experience, and display this notification in the bottom right hand window

Set Up for Kiosk Mode on Chrome

  • Right-click the newly created Desktop Shortcut icon to display the context menu, and then select “Properties”
  • To set the application to open in full-screen kiosk mode, add the following at the end of the “Target” field:

    --kiosk --disable-pinch

    The final “Target” field value will look similar to the below:

    "C:\Program Files\Google\Chrome\Application\chrome_proxy.exe" --profile-directory=Default --app-id=oijsoidjosjdoajosjioajsooijiojsoidi --kiosk --disable-pinch

    Do not delete, replace or modify the existing text in the Target field, just add these additional flags to the end. There is also a single space before the –kiosk
  • Click the “Apply” button

Closing the App on Chrome

  • To quit the full-screen Kiosk mode browser application, press Alt + F4
  • We highly recommend having a physical keyboard available, either wired or wireless, connected to the machine running the experience to make exiting the app easier.